How do you fix QBDBMGRN not running on the computer?

Hi everyone,

I had never seen such a circumstance before, but suddenly, while using Quickbooks, I encountered a problem stating that QBDBMGRN not running or was stopped. After that, even though the company file was saved on the server, I received an error saying it could not be located or opened when I attempted to view it from another computer. Both Quickbooks & the server ceased functioning after my repeated attempts to restart them.

I have confirmed that the Quickbooks services are not operating on Windows operating systems, even on Quickbooks services. Please advise what needs to be done to fix it. I need help to get out of this situation because I’ve been trapped with it for the past few days.

Plantpur Website Development

Best Answers

kethVenob
Expert
December 12, 2024 6hrs ago
Solved

It's excellent that you brought up this problem, and I would be happy to assist you. Therefore, the following are the answers in this regard:

Solution 1: Installing QuickBooks Software on the Host or Server

  • On the computer that is hosting or server, launch QuickBooks.
  • Selecting Open / Restore Company from the File menu is the next step.
  • After choosing "Open a Company File," click Next.
  • After that, locate the firm file and choose it.
  • Choose the Open File option in Multi-user Mode, and then select Open.
  • Enter your regular username and password to access the company's file.
  • Select the File => To close a company file on the server, either logoff or close the company.
  • Solution 2: Restart the system

  • The user should log out of the QuickBooks account since sometimes a simple restart will resolve the issue.
  • You can accomplish this by shutting down the QuickBooks desktop and closing the QuickBooks account.
  • Next, restart the system.
  • Finish the procedure by launching QuickBooks and attempting to log in.


    Solution 3: Manual procedures to adhere to


  • The first step is downloading and installing the QB file doctor program on the computer.
  • Next, run the program and allow it to identify the network.
  • The software won't be able to access the company file if its hosting mode is off; thus, the user will need to set it on.
  • The next step is to configure Windows' access permissions.
  • Now, share the folder and grant permissions in Windows.
  • Run ipconfig at the end if there is no network connectivity.


    Solution 4: To resolve the issue, update the firewall.


  • Hit the Window + R keys.
  • After that, type in the Control Panel and press the OK button.
  • Choosing the system & security option is the next step.
  • After using the cursor to navigate to the Windows firewall, you must select the check for updates box.
  • When the system needs updates, it's critical to click the "Update Now" option and wait for the installation to finish
  • Try restarting the computer to see if the issue still exists.


    Solution 5: Launch the QuickBooks Clean install program.


    Uninstall Quickbooks


  • QuickBooks software uninstallation.
  • Hit the Windows + R keys.
  • In the control panel, type, then press the OK button.
  • After selecting Programs and Features, choose Uninstall.
  • From the list of apps, choose QuickBooks, then click on Uninstall.
  • To complete the uninstall procedure, you must adhere to the guidelines.


    Run the clean install program.


  • You must download the most recent version of the QuickBooks clean install program in the second step.
  • Follow the on-screen directions after opening the qbdbmgrn.exe file.
  • You must click Continue after choosing the desktop version of QuickBooks.
  • Modify the folder names for the QuickBooks desktop installation.

    You will need to utilize the PC's folder option to reflect hidden files as well. All the folders specified for the Windows version should have their names changed. To better distinguish the folders, add old or damaged ones to the last part of the folder name.


    View solution in original post
    NoraSamba
    Level 1
    December 12, 2024 5hrs ago

    I attempted to fix the error by following these procedures, but I was unaware that all this was possible so quickly. Since I was so tired of this problem, these solutions have been an enormous help. The clean install tool might be helpful, but the above answers briefly introduced me to its use. So, thank you.

    JonMose
    Level 2
    December 12, 2024 4hrs ago

    Hello @kethVenob, I sincerely appreciate you providing thorough guidance and explanations of solutions unavailable elsewhere. I have been battling this problem for a long time, have looked everywhere, and have yet to succeed. However, after reading the post above and putting it into practice, I realized that it works incredibly well, and anyone having trouble with it may access their company file simply by following the above instructions.

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